Return Policy

At Amyspartystore.com, we are committed to customer satisfaction and we are positive that you will be happy with your purchase. We ask that you examine your order as soon as you receive it to be sure everything is intact. If you are not 100% satisfied, most of the items we sell can be returned for a refund of the cost of the merchandise. You will have 5 business days from the date you receive your order to notify us of a problem by e-mail only at support@amyspartystore.com

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Please keep in mind that certain items are not returnable: personalized or special order items, edible items, closeout items, helium tanks, wigs, facial hair, hosiery, undergarments, cosmetics, eye lashes and any item that has been worn, used or altered. In order for you to be eligible for a refund, returnable merchandise must be received by us within 30 days of original receipt, unopened, in new condition for resale and include a copy of this packing slip. It is important to note that shipping charges are not refundable and that you should choose a carrier that offers package tracking, because lost merchandise is not refundable.